SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET ANALYSIS BY TYPE, APPLICATION, REGIONS AND COMPANIES FORECAST

  2024-09-13 |   Pages: 200+ |   Report ID: WR-2024-09-13-176751 |   Services

Historical data: 2018 - 2023

Forecast period: 2024 - 2031

Quantitative units: Revenue in USD million and CAGR from 2024 to 2031

Report coverage: Revenue forecast, company ranking, competitive landscape, growth factors, and trends

Social Customer Relationship Management (CRM) Software Market

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1.1 SCOPE OF THE REPORT

1.2 MARKET SEGMENT ANALYSIS

1.3 REGULATORY SCENARIO BY REGION/COUNTRY

1.4 MARKET INVESTMENT SCENARIO STRATEGIC

1.5 MARKET ANALYSIS BY TYPE (USD MILLION)

1.6 MARKET ANALYSIS BY APPLICATION (USD MILLION)

2.1 DRIVER, RESTRAINT, CHALLENGE AND OPPORTUNITIES ANALYSIS

  2.1.1 MARKET DRIVER ANALYSIS

  2.1.2 MARKET RESTRAINT ANALYSIS

  2.1.3 MARKET OPPORTUNITY

  2.1.4 MARKET CHALLENGES

3.1 INDUSTRY TRENDS

  3.1.1 SWOT ANALYSIS

  3.1.2 PESTEL ANALYSIS

  3.1.3 PORTER’S FIVE FORCES ANALYSIS

3.2 POTENTIAL MARKET AND GROWTH POTENTIAL ANALYSIS

4.1 COVID-19 ANALYSIS

5.1 GLOBAL SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET, SALES AREA, TYPE

5.2 MERGERS & ACQUISITIONS, PARTNERSHIPS, PRODUCT LAUNCH, AND COLLABORATION IN GLOBAL SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET

7.1 GLOBAL SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE (2018-2031) (USD MILLION)

8.1 GLOBAL SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY TYPE (2018-2023) (USD MILLION)

8.2 GLOBAL SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY TYPE (2024-2031) (USD MILLION)

9.1 GLOBAL SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY APPLICATION (2018-2023) (USD MILLION)

9.2 GLOBAL SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY APPLICATION (2024-2031) (USD MILLION)

10.1 GLOBAL SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY REGION (2018-2023) (USD MILLION)

10.2 GLOBAL SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY REGION (2024-2031) (USD MILLION)

11.1 NORTH AMERICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY COUNTRY (2018-2023) (USD MILLION)

11.2 NORTH AMERICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY COUNTRY (2024-2031) (USD MILLION)

11.3 NORTH AMERICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY TYPE (2018-2023) (USD MILLION)

11.4 NORTH AMERICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY TYPE (2024-2031) (USD MILLION)

11.5 NORTH AMERICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY APPLICATION (2018-2023) (USD MILLION)

11.6 NORTH AMERICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY APPLICATION (2024-2031) (USD MILLION)

12.1 EUROPE SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY COUNTRY (2018-2023) (USD MILLION)

12.2 EUROPE SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY COUNTRY (2024-2031) (USD MILLION)

12.3 EUROPE SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY TYPE (2018-2023) (USD MILLION)

12.4 EUROPE SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY TYPE (2024-2031) (USD MILLION)

12.5 EUROPE SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY APPLICATION (2018-2023) (USD MILLION)

12.6 EUROPE SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY APPLICATION (2024-2031) (USD MILLION)

13.1 ASIA PACIFIC SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY COUNTRY (2018-2023) (USD MILLION)

13.2 ASIA PACIFIC SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY COUNTRY (2024-2031) (USD MILLION)

13.3 ASIA PACIFIC SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY TYPE (2018-2023) (USD MILLION)

13.4 ASIA PACIFIC SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY TYPE (2024-2031) (USD MILLION)

13.5 ASIA PACIFIC SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY APPLICATION (2018-2023) (USD MILLION)

13.6 ASIA PACIFIC SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY APPLICATION (2024-2031) (USD MILLION)

14.1 LATIN AMERICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY COUNTRY (2018-2023) (USD MILLION)/p>

14.2 LATIN AMERICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY COUNTRY (2024-2031) (USD MILLION)

14.3 LATIN AMERICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY TYPE (2018-2023) (USD MILLION)

14.4 LATIN AMERICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY TYPE (2024-2031) (USD MILLION)

14.5 LATIN AMERICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY APPLICATION (2018-2023) (USD MILLION)

14.6 LATIN AMERICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY APPLICATION (2024-2031) (USD MILLION)

15.1 MIDDLE EAST & AFRICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY COUNTRY (2018-2023) (USD MILLION)

15.2 MIDDLE EAST & AFRICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY COUNTRY (2024-2031) (USD MILLION)

15.3 MIDDLE EAST & AFRICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY TYPE (2018-2023) (USD MILLION)

15.4 MIDDLE EAST & AFRICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY TYPE (2024-2031) (USD MILLION)

15.5 MIDDLE EAST & AFRICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY APPLICATION (2018-2023) (USD MILLION)

15.6 MIDDLE EAST & AFRICA SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE AND SHARE BY APPLICATION (2024-2031)< (USD MILLION)/p>

16.1 Salesforce.com

  16.1.1 COMPANY DETAILS

  16.1.2 FINANCIALS (USD MILLION)

  16.1.3 PRODUCT SUMMARY

  16.1.4 RECENT DEVELOPMENTS

16.2 QuestBack

16.3 SAP AG

16.4 Microsoft Dynamics CRM

16.5 Jive Software

16.6 Oracle

16.7 Artesian Solutions

16.8 Lithium Technologies

16.9 Bazaarvoice

16.10 Visible Technologies

16.11 Attensity Group

16.12 Kana Software

16.13 Leaf Group

18.1 METHODOLOGY

18.2 RESEARCH DATA SOURCE

  18.2.1 SECONDARY DATA

  18.2.2 KEY DATA FROM SECONDARY

  18.2.3 PRIMARY DATA

  18.2.4 KEY DATA FROM PRIMARY

  18.2.5 INDUSTRY INSIGHT FROM PROFESSIONAL LEADERS

  18.2.6 MARKET ESTIMATION

  18.2.7 MARKET ESTIMATION: TOP-DOWN AND BOTTOM-UP APPROACH

  18.2.8 LEGAL DISCLAIMER

Market Segments

Market by Type :

Cloud-based
On-premises

Market by Application :

SMEs
Large Enterprises

Companies

Salesforce.com
QuestBack
SAP AG
Microsoft Dynamics CRM
Jive Software
Oracle
Artesian Solutions
Lithium Technologies
Bazaarvoice
Visible Technologies
Attensity Group
Kana Software
Leaf Group

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Corporate License    : 7800$
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BROWSE INDUSTRY

  1. Consumer Goods
  2. Healthcare
  3. Food & Beverage
  4. Heavy Industry
  5. Service Industries
  6. FMCG
  7. Life Sciences
  8. Technology & Media
  9. Machinery & Equipment

    WHY CHOOSE US

  •   PROACTIVE

    • We manage our resources 24/7 to identify issues and address them before they become problems.

  •   QUALITY & RELIABILITY

    • We are committed to providing reliable and highly accurate data with an excellent quality control system.

  •   GLOBAL OUTREACH

    • 6 Major regions and 40+ countries level analysis accomplished.

  •   COMPETITIVE PRICING

    • Our pricing strategy is highly competitive in the market, without compensating on the quality and the timeline of project delivery.